Frequently Asked Questions
Everything you need to know about your Fine Lines Lingerie experience.
How do I find my perfect fit?
We provide a comprehensive Size Guide on every product page. If you are between sizes, we generally recommend sizing up for lace styles and staying true to size for our seamless collections.
What is your return policy for intimate apparel?
For hygiene reasons, we accept returns on unworn items with original tags and hygiene liners intact within 30 days of purchase. Items showing signs of wear or missing tags cannot be returned.
How should I care for my lingerie to ensure it lasts?
To preserve the delicate fabrics and elasticity, we recommend hand washing in cold water with a mild detergent. If using a machine, always use a mesh laundry bag and air dry only.
Do you offer discreet shipping?
Yes, all orders are shipped in plain, unbranded outer packaging to ensure your privacy. The sender name on the shipping label will appear as 'FL Logistics'.
When will my order arrive?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.